User Journey Atlas Mickael Rutembya · Customer Value Journey

Complete user journey atlas

Customer Value Journey (Ryan Deiss) mapped to SEO: aware, engage, subscribe, convert, excite, ascend. Each card opens a dedicated journey document derived from the website audit and SEO specification.

Status Implemented Last reviewed 2026-08-07 User Flow → Task Flow →

Customer Value Journey — overview

The Customer Value Journey (Ryan Deiss, Digital Marketer) maps a stranger through six SEO-optimisable stages. Each card below opens a dedicated journey document that maps the existing user flows to the stage, annotates SEO signals from the website audit, and lists concrete optimisation actions.

Stage colour reference

Aware

--violet · SERP impression, click-through, organic visibility.

Violet gradient

Engage

--cyan · Core Web Vitals, bounce rate, time on site.

Cyan gradient

Subscribe

--emerald · Return visits, newsletter, lead magnet conversion.

Emerald gradient

Convert

--amber · Form submissions, quote requests, payment completion.

Amber gradient

Excite

--orange · Onboarding, delivery, response time, trust signals.

Orange gradient

Ascend

--pink · Repeat visits, referrals, reviews, upsell / cross-sell.

Pink gradient